Terms of Use

Version 2026-08-06

What this service is

AI Dietitians is Australian clinical dietetics software that supports the Nutrition Care Process. It produces information and drafts, including AI-generated notes, letters, plans and handouts, to support your practice. It does not provide clinical or medical advice and is not a medical device.

Outputs are to support, not replace, your judgement

Every output is indicative and must be reviewed by a qualified clinician before use. You remain responsible for clinical decisions and for what you send to patients or other providers.

No warranty

The service is provided "as is" to the extent permitted by law. Nothing in these terms excludes, restricts or modifies any consumer guarantee you have under the Australian Consumer Law.

Accounts and acceptable use

You are responsible for your account and activity, and must tell us of any breach. Use the service only for its intended purpose. Do not upload patient data you are not authorised to process, disrupt the service, scrape it, or build a competing product.

Your content

"Your Content" means anything you or your organisation uploads, types, imports or otherwise puts into the service. That includes documents you add to the clinical resource library, files you attach in chat or the workspace, patient information you enter, and your organisation's logo and branding.

You keep ownership of Your Content. We do not claim it. To operate the service we need your permission to handle it, so you grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display, reformat, split into passages, create numerical representations (embeddings) of, and otherwise process Your Content, solely for the purpose of providing the service to you and your organisation, keeping it secure, meeting our legal obligations, and — only where the law requires it — complying with a lawful request.

That licence exists only to run the service. We do not sell Your Content, we do not share it with other customers, and we do not use it to train AI models, whether our own or a third party's. The licence ends when Your Content is deleted, except for backup copies that expire on our normal backup cycle and anything we must retain by law.

Uploading material you did not write

The clinical resource library, chat and workspace let you upload documents, and the service reads those documents and may draw on them when generating handouts and other outputs for you. This is the part of these terms most worth reading carefully.

You promise that, for everything you upload, you either own it or you have the right to upload it and to have it processed as described above. In practice that means you must not upload:

• textbooks, textbook chapters, or scanned extracts from them
• journal articles, unless your licence or subscription permits you to store and process them in a third-party service
• clinical guidelines, screening instruments, assessment tools or scoring systems whose publisher restricts copying
• manufacturer clinical manuals or product monographs marked confidential or not-for-distribution
• training materials, handouts or resources authored by an employer or another organisation without their permission
• anything else you would need someone's permission to photocopy and hand out

Material you wrote yourself, material your organisation owns, material published under an open licence such as Creative Commons, and material you have written permission to use are all fine.

We do not review uploads before they are processed, and we cannot tell from a file whether you had the right to upload it. Responsibility for that sits with you.

AI-generated output

"Output" means the material the service generates for you: drafted notes, letters, meal plans, patient handouts, generated illustrations and images, and similar.

As between you and us, you own the Output you generate, and you may use it in your practice, including giving it to patients under your own branding. We make no claim over it. Two limits apply. First, we do not warrant that Output is original or that it does not resemble something else — AI systems can produce text or imagery that resembles material they were trained on, and we have no practical way to detect that. Second, identical or near-identical Output may be generated for another customer from a similar request, so you should not assume Output is unique to you.

You must review Output before you rely on it or give it to anyone. That is a clinical obligation and also an intellectual property one: if Output appears to reproduce someone else's material, do not distribute it, and please tell us.

Some features enrich generation by retrieving short passages from a fixed list of published clinical authorities. Those passages are used to keep generated content accurate and are not intended to be reproduced at length. The same review obligation applies.

Our intellectual property

The service, the software, the interface, our own written content and our name and logo belong to us or our licensors. Nothing in these terms transfers any of it to you. You get a non-exclusive, non-transferable right to use the service while your subscription is current, and nothing more. You must not copy, decompile or reverse-engineer the software, extract our databases in bulk, or use the service to build a competing product.

Third-party names, marks and clinical material

The service refers to nutrition products, formulas and supplements by their commercial names, and reproduces or implements clinical instruments, reference values and food composition data published by others. Those names and materials belong to their owners.

All product and company names are the trademarks of their respective owners. Referring to them identifies the product concerned and does not imply any affiliation with, endorsement by, or sponsorship from the owner. We are not affiliated with any manufacturer of nutrition products.

Where we reproduce material published under an open licence, we say so and give the attribution that licence requires. Our Attributions and Data Sources page lists every dataset and clinical instrument in the service, who publishes it, and on what terms we use it. We keep that page current, and we may add, change or remove third-party content as licences change.

Copyright complaints

If you believe material in the service, or material a user has uploaded, infringes your copyright, our Copyright and Intellectual Property Policy sets out how to tell us and what we will do. We act on properly made complaints, and we suspend or terminate accounts that repeatedly infringe.

You cover us for what you upload

If someone brings a claim against us because of material you uploaded — for example, that you did not have the right to upload it — you agree to cover our reasonable losses and legal costs arising from that claim, provided we tell you about it promptly and let you take part in dealing with it. This does not apply to the extent the claim is caused by our own breach or negligence, and it does not apply to anything the Australian Consumer Law does not allow us to shift to you.

Payments and subscriptions

AI Dietitians offers paid subscription plans (Pro and Team), each starting with a 14-day free trial, and optional one-off credit top-ups. Prices are shown in Australian dollars and include any applicable GST. Paid plans are billed in advance and renew automatically each month until cancelled; the Team plan is billed per active user, with a minimum of five users. Credit top-ups are one-off purchases of AI credits and do not renew.

You can cancel a subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period, and you keep access until then. Card payments are processed securely by Stripe; we do not store your full card details. To the extent permitted by law, fees already paid are non-refundable, except where a refund is required by the Australian Consumer Law, which applies to these terms and is not excluded.

Who provides AI Dietitians

AI Dietitians is provided under a partnership between Peritus Digital (ABN 58 675 347 716) and AUSCLIN PTY LTD (ABN 22 687 945 080). In these terms, "we", "us" and "our" mean that partnership.

Changes and governing law

We may change the service and these terms. The published version and its "last updated" date govern. Where a change materially affects your rights or obligations we will bump the version above and ask you to accept the new terms next time you sign in. These terms are governed by the laws of Australia.